SHIPPING & RETURNS

SHIPPING POLICY

PROCESSING TIME

Orders will be processed and shipped 1-4 after being placed based on the type of product. You will receive an automated email with your tracking information for your order and tracking can take up to 24 hours to update. USPS shipping normally delivers in 1-5 business days. You are responsible for entering the correct shipping address at check-out when placing your order. If you need to change your address - please email info@newleemade.com as soon as possible. We do not ship on weekends.

Orders cannot be canceled or changed after being placed.

SHIPPING DELAYS

Holidays may cause slight delays in packages being delivered. We are not responsible for any shipping delays caused by the mail carriers and will not refund shipping charges if the shipping carrier does not meet their guaranteed shipping times. USPS first class mail takes 2-7 business days to receive. If you need your items sooner, please choose another shipping option.

UNDELIVERABLE/MISSING PACKAGE

New Lee Made is not responsible for lost or stolen packages - please contact USPS directly with any issues. You are responsible for entering the correct address for delivery - if any package is returned you are responsible for the shipping fees.

SHIPPING RATES

USPS First Class - Carrier Rate

USPS Priority Mail - Carrier Rate

UPS Ground - Carrier Rate

Priority Mail Express - Carrier Rate

UPS Next Day Air - Carrier Rate

RETURN & EXCHANGE POLICY

At New Lee Made, we’re committed to providing quality products and a great shopping experience. Due to the nature of our small business, we do not accept returns, exchanges, or cancellations once an order has been placed.

Please review all product details and sizing information carefully before purchasing. If there is an issue with your order (such as a damaged or incorrect item), please contact us within 5 days of delivery at info@newleemade.com so we can make it right.

Thank you for supporting our small business!